YLKI Deems Online Ojek Tariff Hike Unfair to Customers

TEMPO.CO, Jakarta - The Indonesian Consumers Foundation (YLKI) chairman Tulus Abadi criticized the Transportation Ministry’s plan to evaluate and increase the tariff of online ride-hailing services or online ojek.

“YLKI refuses the ministry’s plan to increase online ojek’s tariff as it is greatly unfair for consumers’ interests,” said Tulus in a written statement on Tuesday, January 21. 

Tulus argues that ojek online’s tariff hike would be inappropriate, especially amid other official public transportation options such as Transjakarta is not receiving similar treatment. “But ojek online, which is not an official public transport, will see its tariff evaluated every three months? What is going on?” Tulus quipped. 

YLKI argues that the tariff adjustment, with a minimum of Rp8,000-Rp10,000, for online ride-hailing services in September 2019 is already significant enough as a basic formula compared to basic costs and profit margin calculations. 

He argues that the Transportation Ministry should not immediately adhere to online ojek drivers’ complaints if their income is hampered by third-party promos. YLKI said the government should focus on evaluating how promos are implemented in the ride-hailing service industry. 

“Why is the transportation ministry only considering the interest of online ojek drivers in the tariff hike, but they fail to focus on the consumers’ interest, especially in its safety aspect?” said Tulus. 

EKO WAHYUDI