10 Common Mistakes People Make While Checking In at a Hotel
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5 February 2024 21:32 WIB
TEMPO.CO, Jakarta - Staying in hotels has now become a tourist option for people. However, it turns out there are common mistakes that are often made by guests when checking in or checking out at a hotel.
Quoted from Travel and Leisure, according to Hotel Tonight CEO Sam Shank, looking for lodging and accommodation during the holidays can really drain your energy. Especially if you have just arrived at the airport, just entered the accommodation and have to leave the room to look for snacks.
So the main step that must be taken to overcome fatigue is to calm yourself. This is very important to prevent small mistakes from occurring which will add to your feeling of fatigue during your vacation.
Here are 10 common mistakes people make when staying at a hotel according to Sam Shank:
1. Forgot to ask about accommodation costs
Sometimes tourists forget to ask for detailed accommodation costs. However, it is important to prepare for unexpected costs that still have to be paid.
So, it would be better before traveling, tourists record all accommodation costs from entry to exit with traveling companions to overcome the crisis. Tipping for some accommodations also needs to be considered.
2. Forgetting to schedule early check-in
A number of hotels have strict rules regarding check-in and check-out. If you check out late, your personal belongings may be forcibly removed from the room. The Hoxton Hotels, in Williamsburg introduced the FlexyTime innovation which can be an alarm reminder for guests to check-in and check-out on time.
3. Forgot to ask what type of room you need
Careful travel planning is important, including sleeping hours and rest at accommodation. Guests who have difficulty sleeping and spend a lot of time outdoors need to ask the hotel to be placed in a room that is closer to access to exiting the hotel, for example near the elevator and closer to the lift so as not to disturb other room occupants.
4. Forgetting to check things before leaving the room
Never forget to double-check all your belongings before leaving the hotel room. Regularly, you need to check important items you carry while traveling, such as wallets, cellphones and keys. Repeat this habit more strictly, especially at check-out.
5. Not including personal information correctly when checking in
When checking in, people usually only provide general information such as their cellphone number. However, it is also important to provide other information such as an email address and a business card. Shank said this is important to ensure that it is easy for the accommodation to contact and confirm you, including confirming your arrival time.
6. Not giving tips to hotel staff before checking out
Guests need to give sufficient tips to hotel staff, for example room cleaners, room boys, or other workers who help during their stay, for example bartenders, taxi drivers and hair stylists. Tips can be given to them when checking out.
7. Waiting in line at check-out
While waiting in line to check-out from the hotel, guests can check the amount of costs incurred. When the queue is getting shorter, guests can take their place in line and wait their turn so that the time spent is not too long.
8. Forgetting to check the total bill
Details of daily hotel bills are often sent via email. So it is important to check your email every day, especially checking if there are any incorrect bills listed.
9. Forgetting to ask for additional facilities
For guests who have special needs, it is important to politely ask the hotel staff about the availability of these items or needs. Usually this concerns the facilities available in the room, where there are many types of sizes, types and facilities in each room. If you want to move, you should immediately ask the officer at the front desk.
10. Overpayment due to additional facilities
Often because of additional needs, there are additional costs that follow. So it would be better if this had been communicated earlier with the hotel. Shank recommends paying close attention to the costs incurred per day.
Apart from that, it is important to record budget availability so that you can order the right type of room or needs without burdening the bill.
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