TEMPO.CO, Jakarta - E-commerce startup Bukalapak dismissed rumors saying that its platform was hacked and so a total of 13 million consumers’ private data were leaked. It ensured consumers’ data are safely maintained.

“We are highly aware that cybersecurity risk can threaten anyone. The security of users’ data is our main priority so we always implement various efforts to tighten the security and convenience for our users, as well as ensure their personal data are not misused,” said Bukalapak CEO Rachmat Kaimuddin in a written statement on Wednesday, May 6.

Recently, a hacker from Raid Forums site claimed he managed to hack 13 million consumers’ data of Bukalapak and sold them online on the dark web. Bukalapak denied the claim, yet admitted there were hacking attempts in early 2019.

Rachmat asserted that his side was striving to improve the platform’s cybersecurity thoroughly and renew its security system frequently. “We also remind users to actively take security measures,” he added.

According to Bukalapak CEO, his company adopted a multi-layered system for its cybersecurity system. “For sensitive data such as ID Cards, we store them in special storage for a certain period that are automatically removed to protect the privacy of our users,” Rachmat remarked.

Bukalapak also appealed to all users to take preventive measures in an effort to avoid a data breach, such as changing passwords regularly, activating two-way account verification, staying alert over phishing, updating personal data periodically, and making sure to visit the official page.

Earlier reported, other e-commerce Tokopedia reportedly got hacked that risked personal data of 91 million users ended up on sale on the dark web market. The alleged data breach was being investigated by Tokopedia along with the Communication and Information Ministry (Kominfo) and the National Cyber and Encryption Agency (BSSN).

EKO WAHYUDI