Government Responds to Alleged Tokopedia Data Breach

Translator

Ricky Mohammad Nugraha

Editor

Petir Garda Bhwana

Senin, 4 Mei 2020 08:40 WIB

TEMPO.CO, Jakarta - Following an alleged data breach experienced by Tokopedia, the Communication and Informatics Minister Johnny G. Plate on Sunday urged the Indonesian e-commerce to guarantee the security of its users’ personal data.

“The first thing that needs to be done by Tokopedia is to immediately improve its security system to prevent a further breach in data,” said the minister in Sunday’s written release.

He also called for Tokopedia to notify users that might have been exposed to the hackers and to conduct a thorough internal investigation on the incident to find out those responsible for exposing personal data at risk.

The Minister also said that the ministry will soon receive the full report regarding the incident after it is completed by Tokopedia. Johnny also reminded that e-commerce is required to adhere to the government’s standard on personal data protection standards overseen by the Government Regulation No.71 on electronic systems and transactions.

Prior to the data breach, Tokopedia had already adopted two-factor authentication as a safety net to prevent such incidents from happening.

“I have also requested the application telematics directorate-general to summon Tokopedia board of directors for further clarification. The meeting is scheduled to take place on Monday, May 4,” said

Tokopedia also assured that they managed to protect users against payments data breach but acknowledges that such an attempt was committed by unknown perpetrators. Tokopedia spokesperson on Sunday’s press release maintains that transactions by credit cards, debit cards, and OVO payments remain unscathed by the perpetrators.

However, Tokopedia continues to remind its users to constantly change their passwords just to make sure. As for the summoning of its board of directors, Tempo has yet received a response from Tokopedia.

CAESAR AKBAR

Related News

Tokopedia Rises Merchant Service Fees

10 hari lalu

Tokopedia Rises Merchant Service Fees

Home-grown e-commerce platform Tokopedia has decided to increase its merchant service fees, which will come into effect from May 1, 2024.

Read More

TikTok Shop Officially Re-branded as Shop Tokopedia

32 hari lalu

TikTok Shop Officially Re-branded as Shop Tokopedia

Tokopedia CEO Melissa Siska Juminto announced that the migration process of TikTok Shop to the e-commerce platform was completed on March 27, 2024.

Read More

Tokopedia CEO Highlights Predatory Pricing Practices in E-Commerce

32 hari lalu

Tokopedia CEO Highlights Predatory Pricing Practices in E-Commerce

Homegrown e-commerce giant Tokopedia CEO Melissa Siska Juminto speaks up on the issue of predatory pricing practices in e-commerce.

Read More

TikTok-Tokopedia Migration under Strict Monitoring, Says Trade Ministry

59 hari lalu

TikTok-Tokopedia Migration under Strict Monitoring, Says Trade Ministry

Trade Ministry director Rifan Ardianto said that his side was still closely monitoring the migration process of TikTok and Tokopedia.

Read More

GoTo: TikTok Shop Transactional Process Already Trough Tokopedia

59 hari lalu

GoTo: TikTok Shop Transactional Process Already Trough Tokopedia

Teten Masduki accuses TikTok of not complying with Indonesian regulations because it still conducts transactions through the app.

Read More

Govt to Summon TikTok This Week Over Social Commerce Ban Compliance

27 Februari 2024

Govt to Summon TikTok This Week Over Social Commerce Ban Compliance

The Ministry of Trade plans to summon TikTok this week to ensure the platform still complies with the Trade Minister Regulation No. 31 of 2023.

Read More

Today's Top 3 News: Tokopedia Co-founder Denies JATAM Report on Mining Business Ownership

8 Februari 2024

Today's Top 3 News: Tokopedia Co-founder Denies JATAM Report on Mining Business Ownership

Here is the list of the top 3 news on Tempo English today.

Read More

Tokopedia Co-founder Denies JATAM Report on Mining Business Ownership

7 Februari 2024

Tokopedia Co-founder Denies JATAM Report on Mining Business Ownership

Tokopedia co-founder Leontinus Alpha Edison insisted that he has no mining business, denying the recent report by the Mining Advocacy Network (JATAM).

Read More

Tokopedia Gets New President as Tiktok Officially Becomes Controlling Shareholder

2 Februari 2024

Tokopedia Gets New President as Tiktok Officially Becomes Controlling Shareholder

PT GoTo Gojek Tokopedia (IDX: GOTO) announced the new CEO of Tokopedia following the completed transaction of TikTok's investment in the company.

Read More

The Questions behind TikTok and Its Tokopedia Acquisition

20 Januari 2024

The Questions behind TikTok and Its Tokopedia Acquisition

TikTok Shop's acquisition of Tokopedia changes the Indonesian business map. It is not clear how small and medium enterprises will be protected.

Read More