Garuda Named as `Most Loved` Airline by Skytrax
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Kamis, 1 Januari 1970 07:00 WIB
TEMPO.CO, Jakarta-Garuda Indonesia Airline has been named as the most loved airline based on a survey conducted by Skytrax, an independent airline quality rating agency based in London, England.
Garuda Indonesia president director M Arif Wibowo said the company has earned the first spot as the world’s most loved airline. Garuda has 85 percent of customer satisfaction, the best among over 420 airlines the world over in Skytrax survey.
Arif has expressed his gratitude for the appreciation and support shown to Garuda Indonesia from people all over the world which were indicated by the survey.
“The award has made us proud but it is also a challenge in itself for Garuda Indonesia to always provide its best for passengers,” he said in a written statement in Jakarta, Tuesday, August 9, 2016.
Some aspects had been taken into account in the survey measuring for most loved airlines, namely passenger seat comfort, onboard services, onboard wifi, airport services, and flight service economic value.
Earlier, Garuda Indonesia had also been named as one of most loved airlines by TripAdvisor app.
The survey featured flight reviews from 49 countries and 29 languages.
ANTARA