TEMPO.CO, Jakarta - Indosat Ooredoo reported stellar growth in 2020, with total revenue increasing by 6.9% YoY (year-on-year) to Rp 27.9 trillion in 2020. A key driver of that growth was its cellular business, which saw revenue increase 11.6% YoY to Rp 23.1 trillion, and a significant gain in market share.
President Director and CEO Indosat Ooredoo, Ahmad Al-Neama said: “Despite the challenges created by the COVID-19 pandemic and pricing pressure, Indosat Ooredoo has continued to deliver on our three-year strategy and maintained growth momentum.”
President Director and CEO Indosat Ooredoo, Ahmad Al-Neama
EBITDA (Earnings before interest, tax, depreciation, and amortization) also grew, increasing by 16% to reach IDR 11.4 trillion due to the strong revenue growth coupled to a focus on operational efficiencies. As a result, EBITDA margin rose to 40.9 percent, up 3.2% compared to the previous year.
Indosat Ooredoo’s gain in market share was also reflected by an increase in its number of cellular subscribers, which grew 1.7% to 60.3 million. Data traffic volume also jumped significantly as people shifted to online lifestyles due to the on-going COVID-19 pandemic, leading to an increase in average revenue per subscriber (ARPU) to IDR 31.9 thousand.
Indosat Ooredoo also posted strong operational performance by enhancing the video experience by 55.8 percent YoY (year-on-year), doubling 4G speed and significantly increasing our upload speed by 88.4 percent.
Ahmad Al-Neama, said that Indosat Ooredoo's commitment to its customers and to providing simple and relevant product offerings has contributed greatly to its performance in 2020. This enabled the company to record cellular revenue growth above the market average, and achieve a sizable increase in market share.
"We believe that through new and innovative digital solutions Indosat Ooredoo can enrich and simplify customers' digital lives. These initiatives will also support the digital transformation agenda in Indonesia and create added value for our stakeholders", said Ahmad Al-Neama.