TEMPO.CO, Jakarta - Having sickness can force anyone to undergo inpatient medical treatment. However, in many cases, patients with critical medical situations must face cumbersome procedures to file insurance claims.
According to Prudential Indonesia president director Jens Reisch, there are three factors that need to be taken into account before choosing a health insurance plan that covers inpatient treatments.
1. The number of partner hospitals
The first thing you need to do is to check the number of hospitals partnering with the healthcare insurance provider. This is essential for an unexpected hospitalization situation to make sure that the healthcare insurance has partnered with reputable hospitals.
2. Hospital room availability
If your healthcare insurance has indeed partnered with respectable hospitals, it is important for you to confirm whether those hospitals guarantee the availability of rooms for inpatient treatment. What type of medical facilities will you receive? Will you be eligible for an upgrade if the room is unavailable, and will the insurance plan cover it?
3. Additional facilities
The third is whether there will be any additional facilities for patient’s families that are provided by the healthcare insurance company?
“Additional facilities such as free meal vouchers show a real support for the relatives of the patients during their hospitalization period. This is convenient for people accompanying the patients,” said Jens.
TABLOID BINTANG