Garuda Indonesia Responds to TripAdvisor Users' Acknowledgment



Laila Afifa

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  • TEMPO.CO, JakartaFlag-carrier Garuda Indonesia has once again been voted by TripAdvisor users as Indonesia’s best airliner in the regional category for the fourth time in a row since 2017. 

    This was announced in the Tripadvisor 2020 Travelers Choice Airlines Awards on July 28, 2020. Being voted as the country’s best, Garuda president Irfan Setiaputra said, “this is an honor and an encouragement for us to continue to be consistent in providing the best flight services quality to our users.”

    Garuda Indonesia’s subsidiary, Citilink, had also been voted as Asia’s best low-cost airline. 

    The Garuda CEO stated that the air carrier will further improve its safety aspect along with the flight comfort. He also hoped that people would return to using air transport as their means of travel amidst challenging times. 

    “Especially amidst a challenging condition like what we're currently facing. The recognition surely has its own meaning for us to reflect on the support and trust shown by those using our services,” he said. 

    Read: Garuda Predicts Aviation Industry will Recover at 2022's End