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Java Power Outage; PLN Earmarks Rp865bn to Compensate Customers

Translator

Ririe Ranggasari

Editor

Laila Afifa

6 August 2019 16:59 WIB

General view of the capital city of Jakarta during a major power blackout, Indonesia, August 4, 2019. Indonesia's state power company PLN estimated on Sunday it would take several hours to restore power to Jakarta after a major blackout, blaming technical issues for cutting power to tens of millions of people in the capital and surrounding provinces. REUTERS/Fransiska Nangoy

TEMPO.CO, Jakarta - State power company PLN is preparing Rp865 billion to compensate for the massive outage in West Java, Banten, Jakarta and Central Java.  The compensation will be in the form of billing discounts for the month of August.

The compensation would be given to around 20 million subscribers who were affected by the Java power outages on Sunday and Monday.

"We will adjust August's billing, which would be collected in September," PLN regional director for West Java, Aryanto WS, said in Jakarta Tuesday, August 6.

Aryanto said, the amount of compensation would be calculated based on Energy and Mineral Resources Minister's Regulation No.27/2017 on the Service Quality Levels and Costs Related to Electric Power Distribution by PT PLN (Persero).

Aryanto said pre-paid customers and subscribers who pay their bills on floating rates (adjusted) will get a 35-percent discount, while those on flat (fixed) tariffs will get 20 percent off of their August bills.  

On Sunday, millions of people in Greater Jakarta, West Java and Banten experienced more than half a day without electricity due to a massive blackout caused by interference to the company's 500-kV High Voltage transmission (SUTET) in Ungaran-Pemalang.  

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