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Go-Jek Claims to See Fewer Passenger Orders Following Tariff Hike

7 May 2019 08:27 WIB

TEMPO.CO, Jakarta - Responding to the threat of a mass strike by its drivers, the ride-hailing company Go-Jek Indonesia Vice President of Corporate Communication, Michael Reza Say, said his firm faced lower income following the tariff adjustment on May 1.

“On May 1, 2019, Go-Jek has applied tariffs for Go-Ride in five cities as referred to Transportation Ministerial Decree No. 348/2019. Based on the three-day monitoring result and evaluation, we see a quite significant drop of Go-Ride orders, and that affected our driver partners,” said Michael on Monday, May 6.

Despite declining orders, he added, the startup company committed to supporting the success and optimization of the decree concerning the guidance of the service tariff.

Read also: Go-Jek Evaluates Impact of Tariff Hike

“We will constantly report the development related to the tariff trial to the government, so then we can mutually give and take suggestions,” he added.

Earlier, drivers of an online motorcycle taxi or online ojek, members of PPTJDI, planned to stage a protest on Monday, May 6, against the country’s first decacorn because it had yet abode by the regulation. However, the plan was halted.

The PPTJDI head who was also Gabungan Transportasi Roda Dua Indonesia (Garda) presidium, Igan Wicaksono, said that drivers found Go-Jek lowered the service tariff under Rp2,000 per kilometer from the previous one based on the regulation.

“Online ojek across Indonesia strongly protest that the tariff is reduced to the initial rate under Rp2,000 per kilometer, and that’s the gross. We still get 20-percent cut,” said Igun on Sunday, May 5.

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