Citilink New Baggage Allowance Policy Applied in February

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Petir Garda Bhwana

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  • A Citilink stewardess wearing a hijab dons the airline's new uniform on a Jakarta-Surabaya flight on May 14, 2018. ANTARA/Aprillio

    A Citilink stewardess wearing a hijab dons the airline's new uniform on a Jakarta-Surabaya flight on May 14, 2018. ANTARA/Aprillio

    TEMPO.CO, JakartaCitilink announced that its new baggage allowance policy has been approved by the Transportation Ministry’s Air Transport Directorate General, and will be implemented as soon as February.

    “We are permitted to do so according to the Law. The government asked for the procedure approval and other related steps. Which is why we continue to consolidate this with the ministry, including the policy’s campaign,” said Citilink Indonesia President Director Juliandra Nurtjahjo in Jakarta yesterday.

    Citilink initially wanted to apply its latest baggage tariff by the end of January but was eventually postponed to February to give time for customers to adapt.

    “As long as it’s dissected correctly I guess there will be no [complaints]. Because low-cost carriers (LCC) are permitted to erase its free baggage policy,” Juliandra said.

    However, Juliandra explained that passengers are still able to acquire free baggage up to 10-kilograms by purchasing a ‘green seat’ or registering as a member. Citilink`s move follows suit other low-cost carriers (LCC) that have applied no free baggage allowance such as Lion Air and Wings Air back on January 22.

    Meanwhile, AirAsia Indonesia will still apply a free baggage allowance policy for baggage under 15 kilograms in a domestic flight.

    ANTARA