TEMPO.CO, Jakarta - The Air Transportation Director of the Transportation Ministry, Djoko Muratomodjo, said that he will prepare a letter of reprimand for Indonesian airline Lion Air. "If they keep delaying flights, we will give a written warning from the Ministry of Transportation," Djoko told Tempo on Monday.
However, Djoko said the Ministry of Transportation cannot impose strict sanctions regarding flight delays because there is no sanction clause written in flight regulations. "Delay is no problem as long as passengers are taken care of. If they aren't, they can bring it to the court," he said.
According to Djoko, the Ministry of Transportation will make regulations to fine airlines that delay their flights. The fines will go to the state treasury.
Previously, 88 Lion Air passengers with flight number JT0392 route Jakarta-Pekanbaru reported Lion Air to the airport authority due to flight delay. They were left neglected for 16 hours at Soekarno-Hatta Airport terminal 1B waiting room, and during that time, they were not been given any kind of compensation whatsoever.